FREQUENTLY ASKED QUESTIONS
We are dedicated to providing you with the information to make the best decision for your family.
FAQs
GENERAL QUESTIONS
Quality- We guarantee your roof will meet or exceed the building code and will pass final inspection.
Warranty – All roofs are covered by both a workmanship and manufacturers warranty.
Competitive Pricing- We offer an apple-to-apple price match.
No Pressure- Cancel any time within 3 days of signing your contract.
We are the marketing arm of a collection of licensed roofing contractors. All services are provided by fully licensed and insured local contractors in all locations we service.
The lead times for installation are dictated by the permit processing times which vary by City/County. Once the permits are received, we are flexible with several choices of dates to pick from.
Other circumstances may change/delay your start date include weather conditions and material availability.
All of the dry-in materials will arrive on day 1 with the crew during the first day of the project. The roofing materials (Shingles, Tiles, or Metal) will arrive and be placed on your roof 1-3 days before your build is scheduled to start.
Most roofs can be completed in 7-10 working days. It mostly depends on the size and complexity of your project and the timing for the local building inspector.
No, you will receive a pre-roofing checklist to ensure a smooth installation.
Sometimes a home is located outside of our primary service area, or the trees block the view of the roof. If this happens, please send us a message or call us, we will respond within 24 hours to review options available in your area.
Not a problem. Your customer service manager will be in contact with you and go over the details and provide solutions.
1. Damaged/Rotten Decking and Fascia Board – We cannot know the condition of the decking or fascia boards until we are on site.
2. Stucco Work – Any required stucco work is discussed during the pre-construction meeting and is based on the specific requirement of your home.
3. Paint – While we make sure that all exposed fascia wood is primed, we will only paint if the paint is provided by the client.
4. Any Upgrades – Any optional upgrades to material that you select.
5. Unknown Conditions – Pool enclosures, gutters, solar panels, and alike can pose challenges.
FAQs
FINANCING QUESTIONS
Here are the most commonly asked questions related to financing your new roof.
We accept cash, checks, all major credit cards, financing through one of our third-party vendors.
If your roof requires an additional cost after signing your contract, such as new plywood decking and fascia boards which can only be seen after the old roof has come off, we will send you an addendum agreement to cover the change order items. Once you have signed this, we will email your invoice for this additional charge
A twenty percent (20%) down payment is required after signing your contract unless financing arrangements require project completion before issuing funding. An additional payment of sixty percent (60%) is due upon completion of the first day of your project. The remaining twenty percent (20%) balance of your invoice is due upon the completion and final inspection of your roof installation.
FAQs
INSURANCE CLAIMS QUESTIONS
Here are the most commonly asked questions related to insurance and insurance claims.
1. Do you have any dings on your gutters, downspouts, fascia?
2. Do you see missing or broken shingles/tiles?
3. Have you seen any fallen debris on the roof from a recent storm?
We are required by law to inform all customers that:
• The consumer is responsible for payment of any insurance deductible; and
• It is insurance fraud punishable as a felony of the third degree for a contractor to knowingly or willfully, and with intent to injure, defraud, or deceive, pay, waive, or rebate all or part of an insurance deductible applicable to payment to the contractor for repairs to a property covered by a property insurance policy; and
• It is insurance fraud punishable as a felony of the third degree to intentionally file an insurance claim containing any false, incomplete, or misleading information.
It depends on your carrier, but typically your insurer will not raise your rate since storm damage is not caused by your negligence. However, your rate may increase if you’ve filed multiple claims within the last three previous years. In some cases, your insurer may not approve your claim and still require you to replace your roof due to its condition before continuing to provide coverage.
If you are confident there is sufficient damage to your roof to warrant filing a claim, we highly suggested to have 60 Second Roof Quote perform a proper inspection before the insurance inspector so you can share the findings, and nothing is missed in the insurance carrier settlement offer.
We do our best to be present and answer questions during scheduled insurance adjuster appointments.
The timeline to perform the work after an approved insurance settlement will vary based on the product lead time for shingle, metal, and tile materials. Once a claim is approved, we will work with you to finalize the specifications and product selection, begin the permitting process, place your material order and schedule our installation crew.
Our storm specialist have extensive experience in this field. 60 Second Roof Quote works with storm specialists are trained to identify surface damage from severe weather that may not be apparent initially but will continue to deteriorate over time. These signs of storm damage are not always visible from the ground.
60 Second Roof Quote will mark, photograph, and document damage and itemize materials and labor needed to restore your home.
60 Second Roof Quote is confident in our contractor’s ability and expertise. Legal terms apply once an agreement is signed. We will ask you to sign an agreement that commits you to use 60 Second Roof Quote and one of our contractors if we reach a deal with the insurance company on scope and price.
Supplement is a settlement for additional work that is identified as required after the initial settlement agreement.
It depends. Sometimes the insurance company will pay you directly and in stages and you will be responsible for paying 60 Second Roof Quote the deductible and balance plus any upgrades you may choose.
You may apply for financing to pay for your roof while your insurance claim is in process. (Note: All insurance inspections and damage assessments must be completed and a Notice to Proceed received from the insurance carrier prior to the removal of the old roof.)
Manufacturers
We have access to most roofing products including skylights, solar tubes, ventilation, and gutters. If the distributors carry it, we can get it. All product meet Florida or Miami-Dade County Codes. Instant quotes from 60 Second Roof Quotes feature products from:
